For Our Clients

Questions about your Pet?

medical.questions@banfield.net

Please note: Email sent to this address isn't monitored daily. It's Banfield's goal to answer questions within one week of receipt, however response time may extend up to two weeks during high email volume periods. This service isn't a substitute for medical care. For urgent or emergency questions or if your Pet is ill or injured, please contact a veterinarian in your area.

To Report Lost or Found Pets:

Please call 1-877-Lost-Pet

Client Services

For questions or concerns about Banfield, The Pet Hospital®
1-866-894-7927 Or:
Internet.Inquiries@banfield.net

For Wellness Plan Clients

New Optimum Wellness Plan Enrollments and Information

1-866-277-7387
owp@banfield.net

To update contact or billing information or to make a payment

1-866-894-7927
CST.inbox@banfield.net

Career Opportunities

Veterinarian Careers:

1-800-318-2705
careers@banfield.net

Mailing Address:

Banfield, The Pet Hospital Attn: Banfield Recruiting
8000 NE Tillamook
PO Box 13998
Portland, OR 97213-0998

Charter/Franchise Opportunities

For information regarding hospital ownership:
Request information
1-800-838-6929

Students:

studentprograms@banfield.net
1-800-838-6738 ext. 5176

Mailing Address:

Banfield, The Pet Hospital
Attn: Student Programs
8000 NE Tillamook
PO Box 13998
Portland, OR, 97213-0998

Hospital Associates

For non-veterinarian hospital positions, including Office Manager, PetNurse, PetNurse Assistant and others:
1-800-838-6738
hospitalstaffing@banfield.net

Central Team Support

For opportunities in our Home Office in Portland, Oregon:
1-800-838-6738
ctsresumes@banfield.net

For the Press

Media & Press Inquires

Banfield, the Pet Hospital's news Media Hot Line can be reached by calling 888-355-0595. This phone service is intended for the exclusive use of journalists and hospital team members dealing with time-sensitive news matters.

Please leave a detailed message including your name, broadcast/print media outlet and phone number and details of your inquiry. If you are a team member, please leave a message with your name, position and hospital number as well as any pertinent information regarding the news media inquiry. A practice communications team member will get back to you shortly.

Practice Relations

Internet.Inquiries@banfield.net

Central Team Support Contact Information

Banfield, The Pet Hospital
8000 NE Tillamook
PO Box 13998
Portland, OR 97213-0998
1-800-838-6738